Frequently Asked Questions

If you're interested in carrying my jewelry in your business you can send me an email or a message on IG.

Unfortunately, we do not due to hygiene issues. All sales are final.

Packages will be shipped out within 2-5 days after purchasing if they aren't apart of a "pre-order". Pre-orders can take up to 2-4 weeks to be made & then shipped out. I will always post the current times on the website, listings, & on my IG stories. Please be patient during the days following after a launch due to increased orders.

- I am not responsible for shipping delays, lost, or stolen packages. Once I hand my packages to the post office it is out of my hands. If your package ends up lost or stolen please file a claim with the post office. I am still here however to guide you through that process. 

• You will get an email confirmation sent to your email after placing an order.
• You will get an email with the tracking number once I have printed out your shipping label.

- All packages will be shipped through USPS. Unless it exceeds the weight limit & then it will be shipped through UPS.

• I offer free shipping on orders $70+
• I do not offer free shipping for international orders. Any additional VAT fees will not be covered by Sunflower Blossoms Boutique

Please send an email or IG message with a picture showing what is broken within 2 days of recieving your package and we will discuss a plan moving forward.

I don't refund on orders that were submitted.  Since I start making them and get the materials for the order. This includes pre-orders. 

Although polymer clay earrings look heavy, they aren't. A pair of earrings typically weighs less than a quarter does. They ultimately feel weightless when wearing. 

Yes, they're hypoallergenic. I mainly use gold filled earring posts for all the earrings. But, I sometimes will use stainless steel posts. I always list out what material the earring post I use on each listing on the website.

• Avoid getting your earrings wet. Take them off when showering/swimming.
• Do not wear them while playing sports or while sleeping
• If your earring becomes dirty, you can wipe them with a baby wipe or a damp soft cloth.
• Even though they are durable, they should not be bent
• If your earrings have a brass charm that has rusted you put some ketchup on it and then it'll brand new again.

This Privacy Policy describes how Sunflower Blossoms Boutique collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from sunflowerblossomsb.com, or otherwise communicate with us. For purposes of this Privacy Policy, means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected according to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, and email.
• Order information your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, and security questions.
• Shopping information including the items you view, put in your cart, or add to your wishlist.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through an email.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with products or services you have requested, to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated following this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to provide you with the Services to perform our contract with you, including processing your payments, fulfilling your order, and having communication with you regarding your order.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email. 
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal, or malicious activity. 
• Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.