Shipping Policies
Processing times:
- All orders will be processed within 7 business days (on non made to order/pre-order products). This can change with increased volume in orders.
- Made to order/pre-orders can take up to 4 weeks to be made if I am experiencing higher volume in orders. If something does change with this I will communicate that on my stories on IG/FB.
After placing an order:
- Once your order is placed you will receive a confirmation email sent to the email address that you provided at check out.
- Once a shipping label is printed you will then receive the tracking number via email with the email address that you provided for your order.
Wrong address on order:
- Please be mindful of putting your correct address in at check out. If you made a mistake and notify me before it is shipped out I will be able to change it for you.
- If your package was shipped out with the incorrect address & the package is returned to me I will email you once I receive it to get the correct address put on it (you might be charged shipping for having to ship it back out again.)
- If you no longer want the items after it is returned back to me you will be charged a restocking fee which is 50% of you order and the shipping will not be refunded.
Cancellations/refunds:
- I do not offer cancellations as they go directly into processing once the order has been placed.
- All sales are final
Receiving a damaged item upon delivery:
- Please send an email or IG message with a picture showing what is broken within 2 days of recieving your package and we will discuss a plan moving forward.
Lost or stolen packages:
- Buyers are responsible for contacting USPS or UPS and filing a lost package claim or a stolen package claim.
Legally, by pressing the checkout button you are agreeing to the mentioned terms and conditions.